Service & Warranty

 Please register your  Ankarsrum mixer upon purchasing by clicking the link here   https://www.ankarsrum.com/register-your-machine/

WARRANTY FOR ANKARSRUM:

 If purchased through another retailer please email: info@thebirchblock.com

PLEASE NOTE WARRANTY IS ONLY TO THE ORIGINAL PURCHASER.

  • Within 30 days of purchase:
    All fees including shipping, parts and labour will be covered by Ankarsrum. Item will be repaired or replaced on a per assessment, per claim basis.
  • After 30 days: 
    All shipping and related fees will be at the customer's expens
  • Warranty is only for home use. 7 years on the base and 1 year on all accessories.


If possibly please send a long a photos and a photo of your invoice to speed the turnaround time. Please ensure the address included is correct for sending parts if required.

*Date of Claim:
*Date of Purchase:
*Name:
*Address:

*Phone Number:  
*Serial number of Mixer:
*Issue:


For office use only:
Process &resolution:
Photos attached:
Invoice Attached:
Parts:          Labour:          Shipping:
Shipping details:
Close date: