Service & Warranty
Please register your Ankarsrum mixer upon purchasing by clicking the link here https://www.ankarsrum.com/register-your-machine/
WARRANTY FOR ANKARSRUM:
If purchased through another retailer please email: info@thebirchblock.com
PLEASE NOTE WARRANTY IS ONLY TO THE ORIGINAL PURCHASER.
-
Within 30 days of purchase:
All fees including shipping, parts and labour will be covered by Ankarsrum. Item will be repaired or replaced on a per assessment, per claim basis. -
After 30 days:
All shipping and related fees will be at the customer's expens - Warranty is only for home use. 7 years on the base and 1 year on all accessories.
If possibly please send a long a photos and a photo of your invoice to speed the turnaround time. Please ensure the address included is correct for sending parts if required.
*Date of Claim:
*Date of Purchase:
*Name:
*Address:
*Phone Number:
*Serial number of Mixer:
*Issue:
For office use only:
Process &resolution:
Photos attached:
Invoice Attached:
Parts: Labour: Shipping:
Shipping details:
Close date: